FAQ

BENEFITS & ANSWERS

Frequently Asked Questions

Find clear answers to common questions about our services, eligibility, and support options in our helpful FAQs section.

What do you do?

At Kindora Services, we assist people with disabilities to live more independently and confidently. We offer support with daily activities, access to therapies, and participation in community programs.

Can I get help from you?

If you have a disability and need support, you may be able to get assistance from us. Get in touch to find out if you’re eligible and how we can help.

How do I start with Kindora Services?

It’s easy to get started with us! Just give us a ring to arrange a chat. We’ll talk about what you need, what you’re after, and put together a plan tailored just for you.

Can you help me outside of normal hours?

We understand that you may need assistance at different times. That’s why we offer support outside of regular hours to suit your needs.

How do you make sure people are safe and happy?

We take safety and happiness seriously. Our team is trained to keep you safe, and we follow clear guidelines to make sure everything is done properly.

Can I choose who helps me?

Yes, we want you to feel comfortable with your support workers. We’ll have a chat with you about who you’d like to work with and do our best to match you with someone you get along with.

What if I have a problem or a suggestion?

We’re here to help, so we’d love to hear from you. If you’ve got a problem or an idea, just let us know and we’ll do our best to sort it out.

How long have you been providing support?

Kindora Services has been assisting people with disabilities for 5 years. Our experienced team is committed to helping you live your best life.

Can you help me with my NDIS plan?

Absolutely, we can help! Our team can support you to understand your NDIS plan, access your funding, and find the right supports and services to achieve your goals.

How do I get in touch with you if I have questions or need help?

You can get in touch with us by phone, email, or visiting our website to complete a contact form. Our friendly team is here to help with any questions or concerns you might have.